The City of Windhoek (CoW) on Tuesday announced that it will as of next week, carry out an exercise to update the Token Identifier on electricity pre-paid metres in some parts of the city.
The areas include Windhoek Blocks/Central Business District (CBD) suburb covering Windhoek West, Windhoek North, Suiderhof, Southern Industry and CBD.
According to a media statement by the City on Tuesday, the exercise will start on 24 July until 15 September this year, noting that the current pre-paid electricity metering Standard Transfer Specification-Five (STS5) token identifier will expire on 24 November 2023 for all meters.
“Customers are therefore, urged to recharge all unused credit tokens purchased before the meter update, as they will no longer be accepted by the meter after the update,” it read.
In the event where no access is granted to the premises or when the client is not available at the premises, a notice will be left at the premises with the contact details for the customer to contact the CoW with 48 hours.
Failure to do so, will lead to the blocking of the pre-paid meters which will only be unblocked after the customer has contacted the City, the statement said.
It added that the TID Rollover officers will be identified by their CoW-branded personal protective equipment (PPE), official identity cards, and branded vehicle with City of Windhoek logo.
If customers have any suspicions about people visiting their premises with regard to the project, customers should reach out to the CoW via 061 290 2242/3777.
Source: The Namibian Press Agency